OUR VALUES

SUSTAINABILITY

Whatever your thoughts on Climate Change and associated political implications and discussions, there is one thing for certain; our planet’s resources are finite and irreplaceable. We must all seek ways to reduce consumption of materials and resource to ensure the sustainability of our planet for future generations.

We at Lumn are committed to playing our part in helping our customers meet sustainability goals today, and for future generations to come. Our lighting solutions are amongst the most energy efficient and reliable in the world today; therefore, reducing power consumption and maintenance to a minimum. When planning for installation our lighting plans are optimised to reduce the number of fittings. The lumen maintenance of our fittings is such that we reduce over lighting at installation and therefore throughout the product lifetime.

We are working within the frame work of the NSW Energy Savings Scheme, the VIC Energy Efficiency Target, the ACT Energy Efficiency Improvement Scheme and the South Australian Retailer Energy Efficiency Scheme to generate renewable energy certificates to offset carbon generated by energy producers. Our goal is to ensure all our products are compliant and registered with these schemes.

Our retrofit projects involve the disposal of redundant light fittings and we encourage our clients to work within state legislation to ensure the correct procedures are followed to recover, where possible, the mercury, as well as the glass, plastic and phosphor powder they contain.

OUR CORE VALUES

Through integrity, accountability, passion, humility, innovation and a focus on our clients, we have created a vibrant company culture where ideas can blossom, people can thrive and success can flourish.

  • Integrity – We uphold the highest standards of integrity in our actions, never compromising the truth.
  • Accountability – We are accountable for delivering on our commitments.
  • Passion – We are proud, enthusiastic and dedicated to designing, manufacturing and delivering the best quality products at a reasonable price.
  • Humility – We all make mistakes – we are humble enough to own ours.
  • Innovation – Our company motto is ‘Innovation by Design’ and is the core of our business.

Lumn Customer Support

Need help or advice on a Lumn product or service? Choose one of the following ways to contact our customer service team.

Live Chat

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Monday to Friday: 8am to 6pm AEST.
Saturday: 9am to 5pm AEST.

Telephone

Call us on +61 7 5515 9106
Weekdays from 8:30am to 6pm AEST.
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Email

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